Surgery Scheduler

Insight • Chicago, IL

19d • Onsite

About The Position

WE ARE INSIGHT: At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now! General Summary: The Surgical Scheduler is responsible for scheduling surgeries for a multispecialty outpatient surgical office, check patients out from consultations and scheduling recommendations. Responsibilities include coordinating surgical procedures with Operating Room, scheduling, and obtaining pre-operative testing, writing, and communicating surgery orders including ICD-10 and CPT codes, obtaining clearances from requested specialties, guiding patients through the surgical process and collecting necessary documentation for surgeries, scheduling recommendations from consultations including imaging, follow-ups, and lab work. This individual works closely with patients, physicians, and OR Staff to provide accurate, timely, and responsive paperwork.

Requirements

• A High School diploma or GED is required.
• 1+ years of Surgery Scheduling or related experience.
• Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
• Strong knowledge of ICD-10 and CPT coding.
• Strong knowledge of clinical/medical practice operations, procedures, terminology, and administrative procedures.
• Must be flexible and can multi-task.
• Proficient in computers and relevant software applications and practice management technology.
• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
• Possession of strong problem-solving skills and sound judgment
• Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
• Ability to be proactive and take initiative.
• Exhibit a high level of quality through attention to detail and monitoring of work.
• Possession of strong organizational skills.
• Excellent verbal and written communication, as well as, exceptional interpersonal communication skills.
• Ability to work independently on assignee tasks as well as to accept direction on given assignments.
• Deals with confidential information and/or issues using discretion and judgment.

Nice To Haves

• Prior Surgery Scheduling experience in a hospital setting

Responsibilities

• Coordinates, schedules surgeries, and creates follow-up appointments as designated by physicians.
• Coordinates and schedules recommendations according to consultations.
• Sends outgoing referrals to appropriate facilities.
• Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely, and responsive information.
• Coordinates, processes, and routes all paperwork as required to meet physician and facility requirements.
• Completes pre-certification forms including ICD-10 codes, CPT codes, and demographics.
• Ensures efficient telephone communication.
• Documents work processes as required, including electronic and paper records.
• Follows all written protocols and procedures of the clinic.
• Demonstrates courtesy and helpfulness toward patients and their families.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Establish and maintain effective working relationships with physicians, staff, and management.
• Books surgeries based on physician volume maintaining appropriate standard turn-around times.
• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
• Follow established REI and surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment.
• Adhere to policies regarding safety, confidentiality, and HIPPA guidelines.

Benefits

• Paid Sick Time - effective 90 days after employment
• Paid Vacation Time - effective 90 days after employment
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED