Surgery Scheduler- Orthopedic Assoc. of Meadville -Part Time- Dayshift

Meadville Medical Center•Meadville, PA

About The Position

Summary of Position: Communicate with patients, OAM staff, outside physician offices and hospital personnel to coordinate surgery scheduling. Duties and Job Responsibilities: Coordinate surgical date with patient. Obtain all appropriate insurance company authorizations. Obtain PCP or appropriate medical clearances. Prepare and complete all surgical paperwork. Review surgical paperwork with patients, when possible. Reschedule all surgeries as needed. Review messages in Meditech Ambulatory. Prepare all surgical paperwork for surgical technicians and PCP offices or outside/other physician offices. Communicate with surgical facility to assure all aspect of surgical planning/scheduling/paperwork is successfully completed. Observe and comply with all OAM personnel policies and procedures. Communicate and interact effectively with patients and families, physicians, peers and other team members to maximize successful patient outcomes. Maintain the confidentiality of patient and staff related information. Follow compliance and safety requirements. Other duties as assigned. Qualifications, Credentials and Skills: Excellent communication skills. Strong organizational skills. Verbal and written skills necessary to communicate clearly and professionally with coworkers, patients, insurance companies and physician office personnel. Project and maintain a positive image in telephone interactions with patients, insurance companies, other health care providers and coworkers and maintain an appearance of composure under stressful situations. Basic computer, calculator, fax, copier skills. Other Qualifications: Ability to work as a team member of various work groups and multi-disciplinary problem solving teams. Ability to hear and communicate via telephone with patients and staff. Ability to exercise good judgment, work independently without close supervision and respond to concerns of others with tact. Ability to organize and prioritize duties, shifting suddenly to new tasks as priorities change, adjusting work schedule to reflect changing situations and requirements. Ability to concentrate in a busy work area. Foundational Values: Observe and comply with OAM Core Values. Provide professional and friendly atmosphere. Provide excellent customer service. Introduce self when greeting patients and visitors in person or via telephone. Follow appropriate chain of command for reporting issues such as grievances, patient complaints and staffing issues. Use time effectively. Treat all people fairly regardless of age, race, sex, disability, religion, etc . Physical Requirements : The employee is regularly required to sit and/or stand for extended periods of time; walk; and stoop, kneel, and talk and hear. The employee must occasionally lift and/or move up to 40 pounds. Must possess the degree of total body strength necessary to assist patients with transfers and mobility; occasionally may need to push/pull >200 lbs when transporting patients in wheelchairs. Must be able to stretch, reach and retrieve equipment and supplies. Visual acuity, color vision, hearing acuity are necessary.

Requirements

Excellent communication skills.
Strong organizational skills.
Verbal and written skills necessary to communicate clearly and professionally with coworkers, patients, insurance companies and physician office personnel.
Project and maintain a positive image in telephone interactions with patients, insurance companies, other health care providers and coworkers and maintain an appearance of composure under stressful situations.
Basic computer, calculator, fax, copier skills.
Ability to work as a team member of various work groups and multi-disciplinary problem solving teams.
Ability to hear and communicate via telephone with patients and staff.
Ability to exercise good judgment, work independently without close supervision and respond to concerns of others with tact.
Ability to organize and prioritize duties, shifting suddenly to new tasks as priorities change, adjusting work schedule to reflect changing situations and requirements.
Ability to concentrate in a busy work area.
Observe and comply with OAM Core Values.
Provide professional and friendly atmosphere.
Provide excellent customer service.
Introduce self when greeting patients and visitors in person or via telephone.
Follow appropriate chain of command for reporting issues such as grievances, patient complaints and staffing issues.
Use time effectively.
Treat all people fairly regardless of age, race, sex, disability, religion, etc .
The employee is regularly required to sit and/or stand for extended periods of time; walk; and stoop, kneel, and talk and hear.
The employee must occasionally lift and/or move up to 40 pounds.
Must possess the degree of total body strength necessary to assist patients with transfers and mobility; occasionally may need to push/pull >200 lbs when transporting patients in wheelchairs.
Must be able to stretch, reach and retrieve equipment and supplies.
Visual acuity, color vision, hearing acuity are necessary.

Responsibilities

Coordinate surgical date with patient.
Obtain all appropriate insurance company authorizations.
Obtain PCP or appropriate medical clearances.
Prepare and complete all surgical paperwork.
Review surgical paperwork with patients, when possible.
Reschedule all surgeries as needed.
Review messages in Meditech Ambulatory.
Prepare all surgical paperwork for surgical technicians and PCP offices or outside/other physician offices.
Communicate with surgical facility to assure all aspect of surgical planning/scheduling/paperwork is successfully completed.
Observe and comply with all OAM personnel policies and procedures.
Communicate and interact effectively with patients and families, physicians, peers and other team members to maximize successful patient outcomes.
Maintain the confidentiality of patient and staff related information.
Follow compliance and safety requirements.
Other duties as assigned.