Surgery Scheduler

Cleveland Clinic

21h • Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join the Cleveland Clinic team at Stuart Family Health Center, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery Scheduler on the team, you will schedule procedures and in-person follow-up appointments within various departments of the Stuart Family Health Center. You will provide support and assistance to department associates and medical staff to improve patient care and workflow while implementing methods to achieve established goals and objectives. This is a larger team and a fast-paced environment, requiring the caregiver in this role to have excellent customer service skills as well as be a team player and active listener. This position is an excellent steppingstone to other careers within Customer Service and different departments at Cleveland Clinic. A caregiver in this position works Monday-Friday from 8:00AM – 5:00PM.

Requirements

• High School Diploma/GED
• Ability to type at 40WPM

Nice To Haves

• Two years of experience working as a secretary in an acute care imaging setting
• Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross
• Medical terminology and computer knowledge
• Previous medical office experience

Responsibilities

• Deliver imaging materials to other departments and nursing units as requested.
• Conduct data entry and retrieval of information from the appropriate information systems.
• Maintain adequate supplies in the work area with items necessary to perform the daily schedule and advise a supervisor of any items needed.
• Submit ideas for department quality or performance improvement.
• Provide customer service by answering and routing telephone calls.
• Orient new personnel and assist in their transition to the work environment as assigned.
• Aid other associates in the department upon completion of responsible duties or as assigned by a supervisor.
• Attend and participate in monthly department meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED