Surgery Scheduler
About The Position
About us: Located in Jacksonville Beach since 2009, our North Florida Surgeons Beaches 2 campus is tucked away in a residential area of Jacksonville Beach behind Baptist Medical Center. In addition to all things general surgery, we focus on breast disease, foregut and reflux surgery, melanoma, colon disease and colorectal issues with robotic assisted, laparoscopic and open surgical techniques where applicable. Our Office is seeking an experienced and dedicated Surgery Scheduler to join our team! The Surgery Scheduler schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. Scheduler receives requests to schedule procedures from physician offices and schedules the procedure according to established guidelines. Scheduler provides accurate information so that all departments may view daily, and maintains open communication with hospital departments and physician offices regarding schedule changes.
Requirements
- High School diploma or equivalent is required
- Previous scheduling experience in a health care environment is required (e.g., physician office, clinic or hospital)
- Knowledge of medical terminology and familiarity with medical diagnostic procedures, and health care billing and authorization is required (Athena experience preferred)
- Must have excellent organizational skills and be detail oriented
- Must be highly skilled in verbal communication, problem solving, prioritization and organization
- Knowledge of HIPAA/Confidentiality
Nice To Haves
- Experience in customer service is very desirable
- Hospital registration or admitting experience is desirable
Responsibilities
- Schedules surgery procedures
- Answers the phones in a professional and courteous manner
- Completes post-op data entry in a timely and accurate manner
- Posts surgical charges on a daily basis per established guidelines
- Completes daily surgical schedule and distributes as appropriate
- Completes departmental filing
- Sorts and distributes incoming and outgoing mail
- Orders office supplies
- Posts the daily surgery schedule on the staff’s assignment board
- Assures appropriate coordination with other hospital departments when special surgical needs occur
- Publishes an accurate daily call list and forwards to staffing department
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
