Surgery Scheduler - Specialty OB/GYN

HHC•Indianapolis, IN

22h

About The Position

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. The Surgery Scheduler coordinates all details involved in scheduling surgeries. This position is responsible for maintaining physicians' outlook calendars to be current and up to date with their surgery schedule. This surgery scheduler position for this large OBGYN Department requires clinical background knowledge. LPN is preferred candidate but candidates with experience in surgery scheduling for large practice are welcome to apply. The successful candidate will be detail oriented with the critical thinking skills a must. The ability to multitask and ensure that the OR case load is evaluated / managed for maximum cases appropriately scheduled to OR. Impeccable communication skills, both written and oral, are necessary in communicating with physicians, OR team, Nursing and patients. High volume of phone communication, focus on customer service and in depth attention to detail are required.

Requirements

High School Diploma or equivalent (GED)
Minimum of 6 months of experience in medical front office work with experience with coding and scheduling

Nice To Haves

Associate's degree preferred
LPN is preferred candidate but candidates with experience in surgery scheduling for large practice are welcome to apply.
The successful candidate will be detail oriented with the critical thinking skills a must.
The ability to multitask and ensure that the OR case load is evaluated / managed for maximum cases appropriately scheduled to OR.
Impeccable communication skills, both written and oral, are necessary in communicating with physicians, OR team, Nursing and patients.
High volume of phone communication, focus on customer service and in depth attention to detail are required.

Responsibilities

Coordinates all details involved in scheduling surgeries
Schedules surgeries and related pre- and post-operative appointments
Confirms surgery schedules and notifies patients of arrival times
Instructs patients on surgery and outpatient testing/appointments
Communicates information between the patient, surgical department, and providers
Responsible for maintaining physicians' outlook calendars to be current and up to date with their surgery schedule
Obtains pre-authorization for surgery from insurance carriers
Coordinates equipment and authorizations with the vendors when applicable
Responsible for delivering patient consent for surgery to the surgical department
Completes and faxes procedure/testing paperwork efficiently and accurately
Schedules outpatient appointments that applies to the surgery as requested by the physician(s)
Addresses patient concerns on surgery and pre-surgical appointments
Functions as a team player with all employees, demonstrating willingness to serve wherever needed and considering all work to be done
Complies with HIPAA regulations