Surgery Scheduler - OB/GYN at Fountain Plaza

Community Health System • Tucson, AZ

85d

About The Position

The Surgery Scheduler - Clinics is responsible for coordinating and scheduling surgical procedures for patients in a clinical setting. This role ensures accuracy in scheduling, proper documentation, and effective communication between patients, providers, and surgical teams. The Surgery Scheduler plays a vital role in ensuring an efficient workflow and a positive patient experience.

Requirements

• Associate Degree in Healthcare Administration or a related field preferred.
• 1-3 years of experience in medical scheduling, surgical coordination, or a related administrative role required.
• Experience in a clinical or hospital surgical scheduling environment preferred.

Nice To Haves

• Strong knowledge of surgical scheduling processes and medical terminology.
• Proficiency in electronic health records (EHR) and scheduling software.
• Excellent organizational and multitasking skills to manage complex schedules.
• Strong communication and interpersonal skills to interact with patients, providers, and surgical teams.
• Ability to handle confidential patient information in compliance with HIPAA regulations.
• Attention to detail to ensure accuracy in scheduling and documentation.
• Proficiency in Microsoft Office Suite and other administrative tools.
• Commitment to providing high-quality customer service and patient support.

Responsibilities

• Schedules surgical procedures, pre-operative appointments, and follow-up visits in coordination with surgeons and clinical staff.
• Confirms surgery details with patients, including preparation instructions, arrival times, and necessary documentation.
• Verifies patient insurance coverage and obtains prior authorizations as required.
• Coordinates with surgical facilities to ensure proper scheduling, availability of resources, and compliance with protocols.
• Ensures accurate and timely entry of surgical procedures into the scheduling system and electronic health records (EHR).
• Communicates with patients regarding any scheduling changes, delays, or cancellations.
• Collaborates with clinical teams to optimize surgical schedules and minimize conflicts.
• Prepares and distributes surgery schedules to relevant departments, ensuring all necessary personnel are informed.
• Maintains detailed records of scheduled procedures, cancellations, and reschedules.
• Provides excellent customer service and serves as a point of contact for patient inquiries related to surgical scheduling.
• Performs other duties as assigned.
• Complies with all policies and standards.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401K
• PTO
• Competitive base pay
• Robust total rewards compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees