Surgery Scheduler Imaging

Trinity Health • Des Moines, IA

1d

About The Position

At MercyOne, we care deeply about your well-being—both physical and mental. That’s why we offer a comprehensive benefits package designed to support you in every stage of life. Here’s an overview of what you can expect:
Health and Wellness
Personalized Health Insurance Plans: Including dental and vision coverage, available to you from Day 1.
Wellness Programs: Designed to help you maintain a healthy lifestyle.
Life Insurance Coverage: Providing peace of mind for you and your loved ones.
Financial Security
Education Reimbursement: Supporting your professional growth and development.
403b Retirement Plan with Company Match: Helping you plan for a secure future.
Time Off and Flexibility
Paid Time Off (PTO) Accrual: Begin earning PTO from Day 1.
Six Paid Holidays: Enjoy time to rest and recharge.
Long- and Short-Term Leave Options: Supporting you during life’s unexpected events.
We’re committed to providing benefits that meet your needs and enhance your quality of life. Join us and experience a workplace that truly values you
Shift: 830-1700 or 10's 7-1730
What you will do:
· Coordinates, schedules, and navigates patients and providers through complex follow up, recommendations, procedures, and outpatient hospital testing.
· Coordinates ongoing assessment of the outpatient testing process to ensure short turnaround time and results while ensuring optimum scheduling for patient, staff, equipment, rooms, etc.
· Facilitates communications and acts as a liaison between imaging department, physicians and hospital staff, patients, families and referring physicians. Notifies and updates any changes in rescheduling to both patient and all affected departments.
· Provides support to users on all approved computer applications and hardware.
· Coordinates information sharing to RIS/PACS imaging personnel, department management, radiologists, IT, and other Medical Imaging information system user
Qualifications:
· High school diploma preferred or high school equivalency
· Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
· Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks). Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
· Two years of experience in a customer service environment
· Two years working in a Medical Imaging environment or other healthcare organization.
· Computer experience and a knowledge of medical terminology preferred. One-year experience in health care field using medical terminology and/or insurance codes preferred.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Requirements

• High school diploma preferred or high school equivalency
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks). Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
• Two years of experience in a customer service environment
• Two years working in a Medical Imaging environment or other healthcare organization.

Nice To Haves

• Computer experience and a knowledge of medical terminology preferred.
• One-year experience in health care field using medical terminology and/or insurance codes preferred.

Responsibilities

• Coordinates, schedules, and navigates patients and providers through complex follow up, recommendations, procedures, and outpatient hospital testing.
• Coordinates ongoing assessment of the outpatient testing process to ensure short turnaround time and results while ensuring optimum scheduling for patient, staff, equipment, rooms, etc.
• Facilitates communications and acts as a liaison between imaging department, physicians and hospital staff, patients, families and referring physicians. Notifies and updates any changes in rescheduling to both patient and all affected departments.
• Provides support to users on all approved computer applications and hardware.
• Coordinates information sharing to RIS/PACS imaging personnel, department management, radiologists, IT, and other Medical Imaging information system user

Benefits

• Personalized Health Insurance Plans: Including dental and vision coverage, available to you from Day 1.
• Wellness Programs: Designed to help you maintain a healthy lifestyle.
• Life Insurance Coverage: Providing peace of mind for you and your loved ones.
• Education Reimbursement: Supporting your professional growth and development.
• 403b Retirement Plan with Company Match: Helping you plan for a secure future.
• Paid Time Off (PTO) Accrual: Begin earning PTO from Day 1.
• Six Paid Holidays: Enjoy time to rest and recharge.
• Long- and Short-Term Leave Options: Supporting you during life’s unexpected events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED