Surgery Scheduler - General Surgery

HUTCHINSON CLINIC P A INC•Hutchinson, KS

About The Position

Role: Provide surgical scheduling duties in the Nursing Department Essential Functions & Responsibilities: Schedules patients for surgery, completing facility paperwork Maintains and updated surgery schedule several times a day so that facility and physicians schedules reflect an accurate schedule Obtains surgical prior authorizations after insurance company verification Completes surgeon requests in coordination with vendors and Materials Manager Communicates with patients regarding pre-operative procedure needs such as pre-operative appointments, testing, and instructions. Knowledgeable of pre-operative needs for a variety of surgical procedures Consistently performs specific assigned daily and general duties; meet deadlines Regularly attends and participates in assigned meetings Meets established attendance criteria and starts work promptly Knows and consistently implements the organizations mission and all approved policies, protocols, and procedures. Regularly supports compliance and accreditation efforts as assigned (e.g. OSHA, HIPAA) Consistently demonstrates good use of time and resources Maintaining personal contact with patients and relatives, being sensitive to their needs for courtesy, dignity, and privacy and ensuring a friendly environment at all times. Performs other duties that may be assigned from time to time Assists with front desk clerical tasks at the surgery centers as required Effectively communicates with patients/families and other members of health care team over the phone. Demonstrates initiative to keep clinic flow moving through effectively prioritizing work Understands importance of personal contribution and demonstrates teamwork Performance Measures: Performs all Essential Job functions and responsibilities. Maintains a professional and positive attitude, appearance and relationship with patients and staff. Observes all clinic guidelines and polices. QualificationsKnowledge & Skills:

Requirements

Minimum one year experience as a Medical Assistant, Surgical scheduler or related job
High School Education or GED equivalent, CNA, CMA, or completion of a Medical Assisting program is preferred, BLS is required
A significant level of trust and diplomacy is required, in addition to courtesy, good attitude and tact
Clear and effective communication is required
Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature
Work may involve motivating or influencing others
Work involves being a team player
Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary
Ability to deal with the public efficiently, courteously, politely, and effectively
Knowledge of EMR system
Proficient computer skills
Must demonstrate consistent professional conduct
Must possess excellent verbal and written communication as well as excellent interpersonal skills with patients, staff, and other health care professionals
Occasionally lifts or carriers items weighing up to 25 pounds
Requires full range of body motion
Requires standing and walking for extensive periods of time
Vision and hearing to normal range

Nice To Haves

Knowledge of medical terminology is preferred
Knowledge of surgical procedures is desirable

Responsibilities

Schedules patients for surgery, completing facility paperwork
Maintains and updated surgery schedule several times a day so that facility and physicians schedules reflect an accurate schedule
Obtains surgical prior authorizations after insurance company verification
Completes surgeon requests in coordination with vendors and Materials Manager
Communicates with patients regarding pre-operative procedure needs such as pre-operative appointments, testing, and instructions
Consistently performs specific assigned daily and general duties; meet deadlines
Regularly attends and participates in assigned meetings
Meets established attendance criteria and starts work promptly
Knows and consistently implements the organizations mission and all approved policies, protocols, and procedures
Regularly supports compliance and accreditation efforts as assigned (e.g. OSHA, HIPAA)
Consistently demonstrates good use of time and resources
Maintaining personal contact with patients and relatives, being sensitive to their needs for courtesy, dignity, and privacy and ensuring a friendly environment at all times
Performs other duties that may be assigned from time to time
Assists with front desk clerical tasks at the surgery centers as required
Effectively communicates with patients/families and other members of health care team over the phone
Demonstrates initiative to keep clinic flow moving through effectively prioritizing work
Understands importance of personal contribution and demonstrates teamwork
Performs all Essential Job functions and responsibilities
Maintains a professional and positive attitude, appearance and relationship with patients and staff
Observes all clinic guidelines and polices