Surgery Scheduler Float

Advocate Aurora Health • Grafton, WI

258d • $21 - $32 • Hybrid

About The Position

The Surgery Scheduler Float position at Advocate Health involves coordinating the scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary. The role requires effective communication of changes to existing schedules and adjustments to ensure maximum utilization of rooms and equipment. The scheduler will also be responsible for obtaining necessary lab work, processing patient charges, and acting as a resource for providers, staff, patients, and families. This full-time position requires working Monday through Friday, with hours ranging from 7:30 am to 5 pm, and may involve occasional remote work and travel across Greater Milwaukee for training and team introductions.

Requirements

• High School Graduate.
• Typically requires 1 year of experience in a health care setting performing customer service functions that may include experiences in scheduling, registration, insurance authorization and/or patient billing.
• Demonstrated knowledge and proficiency with medical terminology.
• Basic knowledge of medical insurance plan terminology.
• Excellent communication skills; ability to effectively communicate with a variety of patients, staff, and physicians.
• Excellent interpersonal and customer service skills.
• Excellent organization and prioritization skills.
• Ability to work in a fast-paced environment with changing priorities and short deadlines.
• High attention to detail.
• Proficient computer skills including experience in using Microsoft Office or similar applications, and electronic mail.

Responsibilities

• Coordinates scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary.
• Communicates changes to existing schedules with appropriate departments/staff and makes adjustments to ensure maximum utilization of rooms and equipment.
• Schedules next day and beyond surgical procedures and maintains and updates surgery assignments.
• Prints and distributes future OR schedules to all appropriate areas and notifies providers with schedule changes and additions.
• Obtains necessary lab work, x-rays, H&P (History & Physical) as applicable.
• Processes patient charges and calculates based on procedure type, length of procedure, and supplies used.
• Reviews revenue to ensure charges are entered for every patient and runs reports to verify correct entry of codes.
• Answers, screens, triages, prioritizes, and determines urgency of incoming calls.
• Acts as a resource to providers, staff, patients, and families.
• Operates and troubleshoots office equipment and arranges for maintenance repairs as necessary.
• Maintains inventory of office supplies and completes and submits supply orders to replenish stock.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED