Surgery Scheduler 1 (H)

University of Miami • Doral, FL

137d

About The Position

The University of Miami Health System at Doral has an exciting opportunity for a full-time Surgery Scheduler 2 in the Department of Orthopedics with a hire date of June 2024. The Surgery Scheduler 1 assists with the coordination and scheduling of surgical procedures and serves as liaison between physicians, medical staff, and other departments to ensure smooth scheduling operations. Moreover, the Surgery Scheduler works directly with patients and strives to provide an excellent healthcare experience. The University of Miami Health System will soon open the second phase to our state-of-the-art facility in Downtown Doral that serves as a western hub for our distinguished regional network of ambulatory services. This 160,000 square foot expansion will continue to bring world-class academic medicine, cutting-edge technology, and innovative treatment options to the rapidly growing Doral community. UHealth at Doral will have services through the Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute, and the Desai Sethi Urology Institute, as well as specialties such as cardiology, endocrinology, otolaryngology, gastroenterology, dermatology, and more. The expansion will provide residents with innovative, specialized medical services in the heart of their community. Once complete, UHealth at Doral will have 8 operating rooms, 3 endoscopy procedure rooms, 33 cancer treatment bays, over 60 multidisciplinary exam rooms, and supporting ancillary services like imaging, lab, and respiratory therapy. UHealth at Doral will open in September, 2024.

Requirements

• High School diploma or equivalent
• Minimum 1 year of relevant experience
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e., Microsoft Office).

Responsibilities

• Schedules surgical appointments and monitors cancellations, keeping daily schedule accurate and current.
• Completes necessary paperwork prior to pre-op appointments and obtains referrals and authorizations.
• Follow up with appropriate departments to ensure that all pre-op results are available prior to the procedure.
• Informs patients regarding activities that will take place during the visit and provides a pamphlet of appropriate surgical facility.
• Apprises patients of financial responsibilities prior to the date of the procedure.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
• Receives requests for surgery date, either by facsimile, telephone call or in person by physician, secretary, or patient.
• Obtains all pertinent information to schedule case, including demographics (e.g., estimated time of surgery, procedure, diagnosis, length of surgery, etc.).
• Schedules patient in the Operating Room block and posts procedures in the operating room system.
• Contacts patient to inform them of surgery dates, time, and location.
• Informs patients of lab works (requirements and whether referrals or authorization is needed).
• Schedules pre-op and post op appointments making sure referrals and authorizations are obtained for these visits.
• Codes procedures and diagnosis.
• Contact insurance to request authorizations, supplying them with all required information.
• Make corrections on patient's registration & insurance information if necessary.
• Contact patients 2 to 3 days prior to their surgery to remind them of date, time, and location.
• Submit copies of surgical data form to billing department and upload documents into Epic.

Benefits

• Competitive salaries
• Comprehensive benefits package including medical, dental, tuition remission and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED