Surgery Office Coordinator - Full Time

WASHOE BARTON MEDICAL CLINIC•Gardnerville, NV

About The Position

The Surgery Office Coordinator schedules and registers all procedures and surgeries. He/she gathers and verifies insurance information and coordinates all billing review activities required to assure complete and accurate preparation of patients' charges associated with services that are provided in the perioperative services setting. The role requires effective collaboration with department staff and administrative staff in the medical records, information systems, OR scheduling and fiscal services departments. He/she performs receptionist and clerical duties in order to facilitate efficient functioning of the Surgery Department.

Requirements

High school graduate or equivalent preferred.
Minimum of one year work related experience and experience with PC inputting/typing.
Ability to communicate effectively and document information accurately.
Basic computer knowledge is required, including Excel spreadsheets.
Ability to understand, interpret and explain financial and insurance data.
Professional customer service skills.
Ability to work independently.
Possess strong analytical capabilities.
Self-directed ability to prioritize activities.

Nice To Haves

BLS preferred.
Knowledge of basic medical terminology preferred.
Knowledge of basic operating room procedures/terminology and admitting procedures.

Responsibilities

Schedules/Registration
Obtains and enters necessary booking information from person requesting surgical time.
Allows adequate time for each procedure according to physicians request and averaging wait.
Leaves enough time between cases to allow for room turnover.
Follows established guidelines for scheduling the number of rooms on a given day.
Refers conflicts and procedural questions to nurse manager/OR staff.
Reviews and updates surgery schedules daily. Communicating changes to nurse manager/OR staff.
Prepares chart packets.
Assembles charts.
Obtains orders from physician's office, scans information into EMR and forwards to pre-admitting nurse and other departments as needed.
Contacts patients to gather information for registration, in cooperation with pre-admitting RN.
Verifies patient's insurance coverage and estimates patient's liability.
Obtains authorization from insurance company as required. These duties need to be added to admitting/insurance verifier job descriptions and removed from this position.
Day of surgery: admits patient ensuring all hospital consents are signed.
Surgical informed consent is prepared for nursing staff to review with patient.
Finalizes daily surgical schedule.
Distributes schedule to appropriate departments.
Communicates any changes affecting the next day’s schedule to OR staff and/or nurse manager.
Ensures that all paper records are accounted for, signed and scanned into EMR.
Demonstrates proper use of fax, Xerox machines, etc.
Maintains and keeps current charge sheets in collaboration with finance department These duties need to be added to the clinical analyst job description and removed from this position.
Completes a review of all activity in the OR, pre-operative holding, and PACU daily and verifies that all charges have been submitted.
Verifies that the patient charge documentation has been completed for all patients who have been reconciled.
Compares and check entries on the patient charges to the EMR log to verify completeness.
Verifies the patient charges against the services provided as described in the patient record.
Completes the review/verification process through the review of revenue reports.
Works in collaboration with the Manager of Surgical Services and the finance department to resolve discrepancies, and obtains invoices requested by accounting department.

Benefits

NO STATE INCOME TAX
Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account.
Vanguard 401(k) with match.
Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA).
Employer Paid Basic Life and AD&D insurance.
Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability).
Earned Time Off, Sick Leave and Paid Holidays.
Nevada 529 College Fund.
Unum Employee Assistance Program.
Employer paid Credit monitoring and Identity Theft Program through CyberScout.
Tuition Reimbursement, Clinical Ladder & HRSA Loan Repayment Program (for qualifying positions).
Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+.
Paid Volunteer Hours for staff to help in the community.
and More...