Surgery Coordinator - Orthopedics

Great Falls HospitalGreat Falls, MT

About The Position

Schedules surgeries/appointments for patients by telephone or in person in a timely and efficient manner. Works collaboratively with surgical locations, other members of patient's care team, and prior authorization team to coordinate care and ensure all preoperative requirements are met in a timely/efficient manner. This includes by not limited to, coordinating appointments for preoperative clearance, scheduling post-operative appointments, getting surgeon's orders to appropriate locations. Ensures the patient is aware of date/location of surgery and any preoperative requirements. Actively participates in quality improvement for department efficiency.

Requirements

  • High school diploma or equivalent
  • One and one-half (1 1/2) years related experience and/or training required, or equivalent combination of education and experience.
  • Medical Terminology helpful
  • Basic telephone and computer skills, excellent customer service skills.
  • Ability to prioritize and keep work organized in a hectic work environment, with patient care always being the priority.
  • Insurance knowledge

Responsibilities

  • Schedules surgeries/appointments for patients by telephone or in person in a timely and efficient manner.
  • Works collaboratively with surgical locations, other members of patient's care team, and prior authorization team to coordinate care and ensure all preoperative requirements are met in a timely/efficient manner.
  • Coordinates appointments for preoperative clearance, scheduling post-operative appointments, getting surgeon's orders to appropriate locations.
  • Ensures the patient is aware of date/location of surgery and any preoperative requirements.
  • Actively participates in quality improvement for department efficiency.
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