Surgery Coordinator Orthopedics

American Addiction Centers • Winston-Salem, NC

1d • Onsite

About The Position

The Surgery Coordinator Orthopedics position is based at Wake Forest Baptist Medical Center, which is part of Advocate Health. Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed by the combination of Advocate Aurora Health and Atrium Health. It provides care under various names across Illinois, the Carolinas, Georgia, Alabama, and Wisconsin, servicing nearly 6 million patients. Advocate Health is recognized as a national leader in clinical innovation, health outcomes, consumer experience, and value-based care, employing 155,000 teammates across 69 hospitals and over 1,000 care locations. The role involves scheduling and coordinating surgical cases, managing logistical requirements for procedures, preparing patient reports, utilizing various computer programs for scheduling, optimizing operating room usage, processing surgery-related documents, and guiding patients through the logistical and financial aspects of their surgeries, including insurance pre-certification and accommodation arrangements.

Requirements

• High school diploma or GED equivalent.
• Three years office or clerical experience or equivalent experience.
• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness.
• Ability to establish and maintain effective working relationships with patients, families, staff, and departments.
• Strong organizational ability.
• Strong oral and written communication skills.

Responsibilities

• Schedules and coordinates surgical cases with corresponding ancillary tests and arrangements by recognizing the differences between various types of procedures and differences between patients' needs within the same procedure.
• Recommends surgery times and dates to physicians to assure that adequate space and time is allowed for completion of the surgery based on knowledge of the procedure.
• Maintains a thorough understanding of the logistical requirements of each procedure and the individual needs of each physician.
• Assures that the scheduling of each surgical case is conducted and scheduled properly in the appropriate area based on knowledge of the facilities available in each room and within the guidelines set up by each area and within their established timeframe.
• Prepares necessary patient reports for physicians and the department as a whole based on knowledge of the procedures performed.
• Maintains knowledge of all necessary computer programs used in the scheduling process that may include Cycare, Clinipac, McCormick-Dodge OR Scheduler, etc.
• Reviews future schedules based on physicians' schedules to best utilize the available operating rooms; makes recommendations to surgeons based on this information.
• Processes and reviews incoming and outgoing surgery-related documents and forms.
• Provides guidance to patient regarding logistics of the surgery; assists patient with submission of insurance and preliminary financial arrangements and pre-certifies surgeries with appropriate insurance companies; makes necessary arrangements with patient for accommodations.
• Acts as a resource regarding all logistical aspects of the surgical process.
• Performs other duties incidental to the work described herein.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED