Per Diem -- Surgery Center Patient Access Representative
About The Position
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 0.0, Shift: Days, Schedule: 0600-1630 M-F. Per Diem. Position Summary Daily operation in pre-registration, scheduling and registration of outpatient, observation, inpatient and ED; Collective of accurate demographic information; Collection of correct insurance information for proper billing; Use of insurance management tools; Obtain correct insurance benefits (co-pays, deductibles, pre-certification, referrals and authorizations); Refer patients to financial advocate for charity care and other assistance; Time Management of patient flow; Self-motivation and professionalism; Excellent Communication skills; Department and House wide phone calls; Appropriate documentation as relates to patient accounts; Perform limited order entry; After probationary period, may train new employee’s; Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age and cultural needs of the patients served on his/her a assigned location and with the upmost customer service providing a positive patient experience; Perform related duties as required.
Requirements
- A high school diploma or GED required
Nice To Haves
- Hospital registration or Medical offices experience preferred
Responsibilities
- Daily operation in pre-registration, scheduling and registration of outpatient, observation, inpatient and ED
- Collective of accurate demographic information
- Collection of correct insurance information for proper billing
- Use of insurance management tools
- Obtain correct insurance benefits (co-pays, deductibles, pre-certification, referrals and authorizations)
- Refer patients to financial advocate for charity care and other assistance
- Time Management of patient flow
- Self-motivation and professionalism
- Excellent Communication skills
- Department and House wide phone calls
- Appropriate documentation as relates to patient accounts
- Perform limited order entry
- After probationary period, may train new employee’s
- Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age and cultural needs of the patients served on his/her a assigned location and with the upmost customer service providing a positive patient experience
- Perform related duties as required.
Benefits
- Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
- Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
- Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
- Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
- Belonging for al l – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued
- Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life
- We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
