Surgery/Anesthesia Support Lead

Claritev•New York, NY

5h•$130 - $160

About The Position

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders -- internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential. Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!! JOB SUMMARY: Serve as Surgery Subject Matter Expert responsible for maintenance and management of Oracle Health Millennium perioperative solutions. This role ensures surgical systems are running optimally and support user workflows. Responsibility includes monitoring of application health, implementation of change requests, and overall support for perioperative systems.

Requirements

Minimum of 7 years combined related work experience, including:
At least 5 years of experience in healthcare information technology (HCIT) consulting or other client-facing IT roles
An additional 2 years of work experience directly related to the duties of the job
Bachelor's Degree required
Knowledge and experience with Oracle Health surgery applications: Location Resource Maintenance, Procedure Manager, FBDesigner, Bedrock, Olympus, etc.
Experience in HCIT system design and build
Experience in workflow and technology assessment
Experience with troubleshooting tools and processes
Ability to manage work and lead teams
Strong presentation skills and ability to communicate complex information to operations, financial, and application teams

Responsibilities

Act as lead on support team responsible for overall surgical and anesthesia system performance
Monitor for Flashes and Code Releases
Provide guidance to client on recent releases and best practices for tool configuration, for the following areas: Surgical Documentation
Surgery Inventory (not including inventory management systems)
Locations and Service Resources
Preference Cards
Anesthesia Records
Anesthesia Medications
Surgical Charging
Review and implement change requests in accordance with best practices and client standards
Provide support for troubleshooting incidents escalated by Tier 1 Help Desk
Monitor surgical systems configurations for health and performance
Mentor other surgical consultants as needed

Benefits

Medical, dental and vision coverage with low deductible & copay
Life insurance
Short and long-term disability
Paid Parental Leave
401(k) + match
Employee Stock Purchase Plan
Generous Paid Time Off – accrued based on years of service
10 paid company holidays
Tuition reimbursement
Flexible Spending Account
Employee Assistance Program
Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.