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The Senior Quality Manager, Continuous Improvement (CI) Initiatives at Amazon will work with the North America Surface Transportation (NAST) team to drive process stabilization, standardization, and continuous improvement across the NAST Network. This role is crucial for establishing best-in-class network performance, implementing technology advancements, and enhancing the operational leaders' technical acumen and process knowledge. The manager will identify improvement opportunities, prioritize them, and collaborate with stakeholders to execute initiatives that lead to productivity and efficiency gains.