Surety Systems Analyst

Core Specialty Insurance Holdings, Inc. • Peoria Heights, IL

70d • Hybrid

About The Position

The Surety Systems Analyst will be responsible for managing initiatives to automate processes and enhance efficiencies within the commercial surety division. This role requires a strategic thinker with an understanding of surety operations and automated workflows. The successful candidate will collaborate with cross-functional teams to identify automation opportunities, work on implementation projects, and aid in continuous improvement efforts.

Requirements

• Proficiency in data technologies and programming languages, such as SQL, Power BI, Postman, Excel, Visual Basic, etc.
• Ability to use analytical methods in complex business processes to find workable solutions.
• Ability to generate innovative strategies and solutions.
• Ability to manage several projects.
• Effective communication and interpersonal skills.
• Proficiency in underwriting software systems, billing systems, Microsoft Office Suite, and Adobe.
• Time management and prioritization skills.
• Able to multi-task and collaborate effectively with others in a high-performance team environment.
• Ability to work independently and perform quality work within deadlines.
• Understanding of project management methodologies, such as Agile.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.
• Familiarity with surety bond processes, regulations, and industry best practices.
• Ability to effectively collaborate with stakeholders at all levels of the organization.
• Bachelor’s degree in business administration, computer science, or a related field preferred.
• 5+ years of experience in surety industry, with a demonstrated track record of success in process improvement and automation preferred.
• Proven experience leading projects or initiatives, preferably in a surety or insurance environment.
• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment Visa for this position.

Responsibilities

• Collaborate with teams to assess current processes, and aid in prioritizing initiatives based on potential impact and feasibility.
• Identify opportunities for process automation, workflow optimization, and technology integration within underwriting, billing, and customer service functions.
• Aid in integration efforts with existing systems to ensure seamless data flow and process synchronization.
• Communicate frequently with internal and external stakeholders to analyze workflows, identify pain points, and design solutions with automation.
• Conduct user acceptance testing and quality control to ensure system performance and reliability.
• Assist in the development and implementation of an internet-based business issuance system.
• Prepare documentation, conduct training, create, and adhere to timelines, identify solutions to roadblocks, and coordinate deliverables for projects.
• Aid in the development of business and technical requirements for new features and enhancements.
• Assist in developing bond types, forms, and communication tools for automated systems.
• Assist in creating and implementing new workflow processes.
• Aid in conducting user, process, and authority audits to ensure compliance and optimize operational effectiveness.
• Conduct research on bond requirements.
• Configure and maintain commercial surety bond types and associated risks within systems.
• Assist Director of Surety Data Solutions with development of queries and reports as needed.
• Assist Director of Surety Data Solutions with the development and support of database tools required for workflow, management, and tracking.

Benefits

• At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.
• We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees