Surety Bond Account Manager

Higginbotham • Houston, TX

5d • Onsite

About The Position

The Surety Bond Account Manager provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial and/or contract bond accounts.

Requirements

• 2-5 years relevant working experience in a Surety environment required
• Active Property and Casualty license required
• Texas Notary Commission required (company will help candidate obtain if needed)
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Nice To Haves

• Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Responsibilities

• Provide exceptional customer service and support to clients throughout the surety bond process
• Collectively or independently markets and processes bond requests, resolves billing issues, and creates bond reports for small and mid-level commercial accounts and/or contract accounts.
• Ensure familiarity with online surety programs and company websites/portals
• Communicates with Underwriters on status of account or individual bond approvals
• Provide invoices and statements to clients and review weekly accounts receivables to ensure timely payment on outstanding invoices and assist with collection tasks
• Develops and maintains strong professional relationships with surety markets in order to maximize opportunity to place business and receive favorable consideration
• Maintains knowledge of new developments or changes with various surety companies and new federal/state laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures
• Provides support to Producers as needed
• Set priorities and manage workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
• Review and analyze reports and take appropriate action to renew, continue or close out existing bonds
• Organize and maintain client files electronically as well as properly document management system with bond transactions
• Other duties as assigned

Benefits

• Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
• Employee Wellness Program
• Company paid holidays, plus PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed