Supvr - Service Center

Matthews International•New York, NY

4d•$75,000•Onsite

About The Position

Matthews International is seeking a Service Center Supervisor for our Brooklyn, NY Service Center. This role is responsible for the day-to-day supervision of a high volume service center, including employee supervision, Employee scheduling , Dispatch, Routing software, PM maintenance of the new delivery fleet and delivery of company products to external customers. Matthews International is a world wide leader in casket manufacturing, providing the highest quality wood, metal and cremation caskets and other products to our funeral home customers. Matthews International offers a Competitive Starting Salary range of $75,000 with full benefits starting day one which includes: Medical, Dental, Vision, Near site clinic, Opportunities for Annual Bonuses, Flexible Saving Account (FSA), short and long term disability (after 90 days), life insurance, earned time off (starts accruing immediately), 401(k) retirement plan with company match and employee stock purchase plan.

Requirements

4+ years of previous service center experience; or equivalent combination of education and experience.
Dispatch and Software Routing Experience.
Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
Ability to work overtime as necessary.
Must have current driver’s license, clean driving record.

Responsibilities

Plans and schedules receipt and delivery of distribution center products.
Performs routine quality inspections of incoming product and reports quality issues.
Handles day to day execution of inventory processes for numerous items across different SKU’s.
Supervises the daily work schedules of picking, staging and loading outgoing shipments of product.
Executes the delivery of any expedited shipments on an emergency basis.
Measures, monitors and reports operations performance and efficiency metrics.
Directs and guides the day to day operations staff including warehouse/driver positions.
Oversees and/or performs SAP transactions. Will train as needed
Executes continuous improvement programs using Lean principles.
Utilizes the Matthews Management System in DC Operations.
Leads employee training.
Operates delivery vehicles and makes deliveries (approximately 25% of the time).
Additional duties as assigned.

Benefits

Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package, including an employer HSA (Health Savings Account) contribution.
Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms.
Paid Holidays: Celebrate special moments and create lasting memories with paid holidays.
Floating Holidays: We value your flexibility, and we offer floating holidays to suit your schedule.
Financial Perks: 401(k) program, complemented by a company match, as well as an Employee Stock Purchase Program.
Education Perks: We believe in your continued growth and offer educational assistance to support your professional development.
Dependent Scholarship Opportunities: We care about your family's future, which is why we provide opportunities for your dependents to pursue their educational dreams.

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