Carries out supervisory responsibilities for Emergency Room Patient Access Representatives in accordance with applicable laws, guidelines, policies, and procedures. Oversees all aspects of supervision, including interviewing, hiring, onboarding, and training employees; planning, assigning, and directing daily work; evaluating performance; recognizing achievements; administering corrective action when needed; and addressing employee concerns or resolving issues. Prepares and manages staffing schedules with rotating hours and shifts to ensure appropriate departmental coverage at all times. Provides ongoing guidance and mentoring to new and existing staff to support daily workflow efficiency and ensure proper handling of patient accounts.
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Job Type
Full-time
Education Level
High school or GED
Number of Employees
5,001-10,000 employees