Supv Cargo Services - LAX Cargo

Worldwide Flight Services • Los Angeles, CA

416d

About The Position

The Supervisor Cargo Services role at Worldwide Flight Services (WFS) involves managing and coordinating all aspects of cargo operations at LAX. This position is responsible for overseeing operational activities, ensuring compliance with company standards and regulations, and maintaining high levels of customer satisfaction and safety. The supervisor will also be involved in staffing, training, and performance monitoring of employees, while ensuring adherence to security protocols and budgetary controls.

Requirements

• Associate's degree or equivalent from a two-year college or technical school.
• Six months to one year of related experience and/or training, or equivalent combination of education and experience.
• Ability to read and interpret safety rules and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to perform basic mathematical operations and interpret bar graphs.
• Ability to define problems, collect data, and draw valid conclusions.
• Ability to work with minimal supervision and report to work regularly.

Nice To Haves

• Ability to handle stress effectively.
• Cognitive skills to set priorities and use independent judgment.
• Fluency in reading, writing, and speaking English.

Responsibilities

• Manage and coordinate all aspects of cargo operations.
• Monitor the quantity and quality of work performance.
• Direct personnel within assigned functional area.
• Oversee staffing requirements and participate in hiring and termination processes.
• Train subordinates and ensure compliance with company rules and regulations.
• Maintain communication between customers and the company.
• Proactively monitor employee work to ensure customer satisfaction and safety standards are met.
• Ensure compliance with corporate security programs and TSA legislation.
• Administer practices fairly and equitably among employees, customers, and vendors.

Benefits

• Access to pay through DailyPay app.
• On-the-spot awards and recognition programs.
• Multiple medical care options for employees.
• Travel discounts and employee shopping discounts.
• Wellness programs for all employees.
• 401(k) program with company match.
• Opportunities for internal mobility and transfers.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Support Activities for Transportation
• Education Level: Associate degree