About the position
The Supv Butcher Block position in Baton Rouge, LA, involves maintaining an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service. The supervisor assists customers by making product suggestions, filling special orders, and providing food preparation suggestions. They engage in suggestive selling and other sales techniques via telephone, in-store intercom, and one-on-one customer interaction. The role includes planning daily operations, monitoring the production process, and ensuring profitability. Responsibilities also include washing and processing fresh fish, trimming, cutting, wrapping, and displaying meat, seafood, and poultry. The supervisor creates effective displays for these products, ensures cleanliness of the work area, and manages inventory levels to meet customer demands. They are also responsible for training employees, scheduling staff, and monitoring employee productivity.
Responsibilities
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
- Assists customers by making product suggestions, filling special orders, and food preparation suggestions.
- Engages in suggestive selling and other sales techniques via telephone, in-store intercom, and one-on-one customer interaction.
- Plans daily operations and monitors production process following company procedures and profitability.
- Responsible for washing and processing fresh fish.
- Trims, cuts, wraps, trays, and displays meat, seafood, and poultry.
- Creates effective displays for meat, poultry, and seafood products, rotates and discards outdated or spoiled product.
- Ensures cleanliness of work area and department.
- Weighs, wraps, and prices Butcher Block products.
- Stocks and rotates meat, poultry, and seafood products to ensure quality, freshness, selection, and adequate quantity to meet customer demands.
- Prepares seafood salads and cheese balls, cooks food samples, and steams fish products.
- Implements effective promotional and seasonal displays.
- May be responsible for the operation and maintenance of meat cooler and freezer.
- Ensures temperatures are maintained in all phases of meat and seafood preparation, display, and storage.
- Schedules, supervises, trains, and assigns duties to department employees.
- Monitors employee productivity and evaluates overall performance.
- Understands opening and closing department procedures.
- Trains employees on store policies, sales, and record-keeping procedures.
- Identifies and trains employees with high potential for advancement opportunities.
- Responsible for ensuring proper code dating for all products within the department.
- Initiates personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions.
- Controls inventory to ensure adequate product quantity, quality, and freshness.
- Maintains and organizes Butcher Block case.
- Controls shrink.
- Implements correct product preparation techniques.
- Uses and operates equipment such as pallet jack, hand truck, scissors, knives, safety cutters, wrapping machine, scales, tenderizer, steamer, grinder, and cutter.
