Supv-Business Services

Spartanburg Regional Healthcare System • Spartanburg, SC

273d

About The Position

The Business Services Supervisor, under the guidance of Business Services Managers, is responsible for the oversight of billing staff in the revenue cycle. This includes all revenue management, denials management, collections, patient financial services and payment processing in the Business office. The supervisor is responsible for assisting Business Services managers in effectively managing Accounts Receivable to include the timely collections of account balances from insurance companies, governmental payers, and any other source(s) of payment while maintaining positive customer and inter-department relations. The supervisor will oversee the insurance payer communications and issue tracking. The supervisor is responsible for goal setting, tracking performance and quality measures for staff they are assigned. As a leader in business services this position is responsible for assisting the manager and director in assuring departmental budget goals are on track regarding departmental staffing and supplies. The supervisor is responsible for overseeing initiatives that promote effectiveness and efficiencies within the operational scope of Business services. Responsible for other functions as assigned by Business Services managers or the directors.

Requirements

• High School Diploma/GED.
• 5+ years successful work experience in a Physicians and/or Hospital Revenue Cycle position.

Nice To Haves

• Bachelor's Degree in Business Administration or related field.
• 8+ years successful work experience in a similar position.
• Supervisory experience.
• Coding or Revenue Cycle related certification.

Responsibilities

• Oversee billing staff in the revenue cycle.
• Manage revenue management, denials management, collections, patient financial services, and payment processing.
• Assist Business Services managers in managing Accounts Receivable.
• Ensure timely collections of account balances from various payers.
• Maintain positive customer and inter-department relations.
• Oversee insurance payer communications and issue tracking.
• Set goals and track performance and quality measures for assigned staff.
• Assist in assuring departmental budget goals are on track.
• Oversee initiatives promoting effectiveness and efficiencies in Business services.
• Perform other functions as assigned by Business Services managers or directors.

What This Job Offers

• Job Type: Full-time
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED