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Responsible for the daily operations of an Accounts Receivable (AR) Follow Up team, tasked with timely and accurate collection of third-party revenue cycle activities associated with outstanding insurance claims across all Hartford HealthCare Hospitals, Medical Group and Homecare to ensure optimal revenue cycle performance. The Supervisor is responsible for resolving unpaid third-party balances on $550 million in active inventory and provides leadership to team leads and staff including management of human resources, vendors, and client relations. This position reports directly to the Manager of Patient Financial Services Accounts Receivables and works closely with other management and staff throughout the organization. Keeps abreast of all regulations and standards to ensure compliance with governmental/regulatory agencies or third-party payers. Assisting the organization to comply with all federal/state guidelines. Responsible for ensuring high quality, cost-effective products or services are delivered in support of the HHC core values, strategic plan and established Patient Financial Services goals and objectives.
