Supports Coordinator Supervisor - Developmental Disabilities Services

Service Access & ManagementBethlehem, PA
2dHybrid

About The Position

As a Supports Coordinator Supervisor within our Intellectual and Developmental Disabilities (IDD) team, you'll play a vital role in supporting individuals with developmental disabilities and their families throughout their lifespan by ensuring high-quality, person-centered coordination of services. This position is ideal for someone who is a thoughtful leader, values collaboration, and thrives in a supportive, mission-driven environment.

Requirements

  • Bachelor's Degree in Social Work, Psychology, Sociology, Gerontology, Criminal Justice, or a related human services field
  • At least two years of experience as a Supports Coordinator or equivalent human services experience (total of 6 years including education/experience with required college coursework)
  • Ability to lead and support a team with professionalism and empathy
  • Commitment to person-centered, trauma-informed service
  • Reliable transportation

Nice To Haves

  • Supportive mentors and role models
  • Organized and tech-savvy
  • Empathetic and ethically grounded
  • Team players with a commitment to service and advocacy

Responsibilities

  • Supervise a team of Supports Coordinators and promote best practices in service delivery
  • Review case documentation and service plans to ensure regulatory compliance
  • Provide coaching and performance feedback to staff
  • Attend provider and Administrative Entity meetings to advocate for quality services
  • Offer caseload coverage when needed and support onboarding for new team members
  • Maintain positive relationships with individuals served, their families, and providers
  • Foster a team culture grounded in SAM’s mission, vision, and values

Benefits

  • No monthly premium for employee-only health insurance
  • Single-stream PTO (36 days) + 11 paid holidays
  • Option to sellback PTO (pending board approval)
  • Employer matching 401k – up to 5%
  • Recognition and wellness initiatives and rewards
  • Tuition discounts
  • Professional development
  • Supportive supervision
  • Career growth opportunities
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