Supportive Housing Specialist

Brightli-posted 4 days ago

Full-time • Entry Level

St Louis, MO

5,001-10,000 employees

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Join our compassionate and collaborative team as a SUPPORTIVE HOUSING SPECIALIST , where you’ll make a meaningful impact by helping individuals and families access safe, supportive housing and community-based care. In this role, you’ll be part of an organization that values teamwork, integrity, and dedication to improving lives every day. If you’re detail-oriented, passionate about helping others, and thrive in a mission-driven environment, this opportunity is for you. The Assistant Team Leader coordinates and supports the delivery of services for clients by implementing grant programs, maintaining community partnerships, and ensuring that program operations meet both contractual and client needs. This position ensures compliance, assists with property management duties, and promotes a safe, secure, and supportive environment for all clients. This position offers… · Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost · Mileage Reimbursement – Company paid for work functions requiring travel · Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition · Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce · Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Coordinate delivery of client services, ensuring compliance with grant and program guidelines.
Maintain accurate Shelter Plus Care client files and documentation.
Perform Housing Quality Standards (HQS) inspections for all program participants annually.
Participate in community and agency meetings such as Coordinated Entry and Balance of State CoC to strengthen partnerships and resource access.
Assist with LIHTC property management activities including leasing, marketing, tenant relations, and compliance documentation.
Respond promptly to tenant inquiries via phone or email.
Coordinate resident functions and activities that support community engagement and wellbeing.
Oversee maintenance requests, make-ready work orders, and ensure turnovers are completed within five days of vacancy.
Collect rent, process deposits, and maintain accurate accounting records.
Promote positive resident relations, ensuring tenants understand their responsibilities and lease provisions.
Manage parking permits, distribute newsletters, and maintain ongoing communication with residents.

High school diploma with courses in typing or business practices; AND
At least one (1) year of experience in community service or property management; OR
Completion of an accredited Low-Income Housing Tax Credit (LIHTC) training program.
Must successfully complete a background check, including criminal record, driving record, abuse/neglect, and fingerprint screening.
Current driver’s license, acceptable driving record, and proof of auto insurance required.
Must complete New Hire Orientation at the beginning of employment.
Must meet all ongoing training requirements, including annual Relias coursework.
Strong ability to maintain confidentiality and demonstrate professionalism.
Highly detail-oriented with strong communication and organizational skills.
Proficient in Google Workspace (Docs, Sheets) and/or Microsoft Office applications.

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

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