Supported Living Services (SLS) Program Manager
About The Position
We’re hiring a Supported Living Services (SLS) Program Manager who will be responsible for training, coaching, and mentoring our crew in supporting adults with various abilities and limitations. The manager also directly manages and leads two 24-hour residential homes supporting up to about 5 supported adults. The SLS Manager will use person-centered practices while following Mains’l Mission, Vision, and Values. As a Program Manager, you will lead a team of Direct Support Professionals (DSPs) to support people with their day-to-day activities in their homes, communities, and in their relationships. The Program Manager makes a positive difference in the lives of others as they partner with their teams, stakeholders, and people they support to reach their goals. A manager in the SLS department must be flexible and able to prioritize and meet the demands of changes that may occur.
Requirements
- Organizational skills to manage rapidly changing schedules with crew members.
- Critical thinking and quick problem-solving skills.
- Ability to prioritize what is most important while multitasking.
- Enthusiastic in coaching new skills to staff with limited experience.
- Excellent communication skills including both oral and written (report writing).
- Experience working with people with disabilities.
- Ability to work independently with limited instruction.
- Previous caregiving experience is required.
- Ability to pass a background check through the Department of Justice (DOJ) and FBI check if applicable.
- Valid Drivers’ license required.
- Safe and reliable transportation with a valid driver’s license and auto insurance.
- Ability to pass a driving record check, if applicable.
- TB (Tuberculosis) Skin Test
- Physical, if applicable.
Nice To Haves
- Previous managerial experience preferred.
Responsibilities
- Directly manage a caseload of services in two 24-hour residential homes.
- Role model extraordinary service delivery and decision-making guided by vision, mission, values, and best practices.
- Support people using services to live lives that are meaningful to them.
- Implementing strategic plans, completing work plans and action steps
- Provide leadership, coaching, and mentoring to the Support Coordinators (SC) and Direct Support Professionals (DSP) in departments managed.
- Prepare, share, and store annual paperwork as required by licensing rules and regulations, or other applicable laws, and timelines, and store according to Mains’l practices.
- Provide onsite training and support during day-to-day operations.
- Respond and act in crises when staff needs support.
- Provide on-call support in accordance with the agreed schedule to all houses in the region.
- Collaborate with other managers, supervisors, admin, and HR.
- Communicate with stakeholders including family members, conservators, and Support Coordinators at FNRC.
- Complete attendance records for billing, approve timecards and maintain house schedules.
Benefits
- Mains’l offers full benefits to Full-time staff including paid time off, paid sick time, paid holidays, health, dental, life and vision insurance, 401k, paid funeral leave, parental leave, 2 weeks of paid jury leave, and education assistance (tuition reimbursement).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
