Supported Living Manager

Benchmark Human Services-IN•South Bend, IN

About The Position

Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home, work, and in the community through residential, employment, crisis response, recovery, behavioral, children's services, and day services. Our Supported Living Homes in South Bend, IN are currently recruiting for a Supported Living Manager. In 2025, Benchmark Human Services celebrates 65 Years of Stories ! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves. GENERAL RESPONSIBILITIES: The Supported Living Manager (SLM) is responsible for coordinating and managing the operation of Supported Living homes. Supervise staff and provide a meaningful day for the clients.

Requirements

Bachelor’s degree preferred.
Two year's experience working with individuals with mental disabilities.
A minimum of 1-year supervisory experience preferred.
Valid CPR and First Aid.
Valid driver’s license and auto insurance.
Must complete training as required: Interviewing, hiring, discipline, employee relations, etc.

Responsibilities

Supervise, train, and provide guidance to the staff in accordance with state and federal regulations, Benchmark Human Services personnel policies, the Supported Living policy, and procedure manual.
Participates as part of a collaborative team in the development of each client’s Individual Support Plan (ISP) and Person-Centered Plan (PCP).
Participate in direct service for each client.
Complete daily, weekly, monthly, and yearly documentation as required by Benchmark and state and federal regulations.
Maintain in-home client files according to standards and protocol established.
Responsible for following client’s budget and ensuring payment of bills.
Assist client in maintaining Medicaid eligibility by scheduling and attending all Medicaid appointments and providing proper documentation.
Communicate professionally with families, Case Manager, Behavioral Consultant, health care personnel, schools, landlords, employers, etc.
Participate in SL Manager’s meetings, team meetings and other departmental meetings, ISP, Quarterlies, IEP meetings, and other meetings as assigned.
Implement training programs as specified in each client’s ISP.
Comply with behavior support policies and procedures and implements approved behavior support programs.
Participate in the hiring and discipline of assigned staff.
Ensure proper medication/treatment administration and assist in meeting the client’s health care needs.
Schedule and assist clients in all medical appointments and procedures.
Ensure completion of proper follow up.
Plan and implement community-based, age appropriate, recreational activities for the clients.
Implement required training protocol for new and existing staff.
Respond appropriately and promptly to on-call situations.
Report any suspected abuse, neglect, or exploitation to supervisor or department head.
Maintain employment-required documentation (current auto insurance, driver's license), certification (i.e., First Aid, CPR, Medication Administration, Mandt, etc.), and training (OSHA, Abuse & Neglect, etc.) as required to comply with federal, state and program requirements and standards.
Be able to lift up to 50 pounds or more 1% - 33% of the time.
Be able to stand and walk 67% - 100% of the time.
For a full and complete list, please contact HR