This job includes three positions, host, busser, and runner. Working as a support staff member, you will be scheduled according to what the restaurant needs at that time.
Works with Expo and Kitchen staff to ensure customers receive correct orders
Delivers food, beverages, condiments, and other requested items to customers
Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen
Collects used plates when delivering meals and ensures customer has proper silverware, napkins and any other requests for their meals
Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
Performs other related duties as assigned
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Waiter/Waitress's name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Assuring compliance with all sanitation & other safety guidelines
Monitoring the open dining sections of the restaurant for empty and cleaned tables
Knowledge of all table numbers and seat positions
Pre-bussing, clearing, wiping tabletops, chairs & booths, and setting tables according to company policy
Excellent interpersonal and customer service skills
Experience as a Food Expeditor or similar entry-level role in a restaurant
Understanding of hygiene and food safety rules
Availability to work various shifts, including weekends
Multi-tasking abilities
Excellent customer service skills
Positive attitude
Telephone etiquette
Organizational skills
People skills
Teamwork
Time management
Ability to work in a fast-paced, family friendly & professional environment
Ability to lift 50lbs
Ability to communicate clearly and professionally with other kitchen & hospitality team members
Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages)
Previous experience preferred
Must successfully complete restaurant's training course
Must have current/valid Food Handlers permit from Tulsa Health Department