Support Worker

Home GroupCleveland, OH
4h$13

About The Position

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses

Requirements

  • Passion to support our customers to live their best life, working together with an eye for detail
  • Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children
  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach
  • Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs
  • To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
  • Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
  • You’ll need an Enhanced DBS check done and we pay for that.

Responsibilities

  • Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
  • Customer group - Our customers have multiple, complex needs and we work as a multi agency approach in order to deliver brilliant support
  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
  • Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.

Benefits

  • 34 days leave, pro-rated (including bank holidays and a “me day”)
  • Paid time off for volunteering
  • Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary)
  • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
  • Career path with development and an excellent training package
  • Excellent benefits and rewards including supermarket discounts and travel expenses
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