Support Technician, Surgery

SSM Health • Madison, WI

1d • Onsite

About The Position

The Support Technician, Surgery assists in planning, coordinating, and implementing indirect patient care and unit maintenance within SSM Health St. Mary's Hospital - Madison. Key responsibilities include preparing operating rooms by stocking supplies and equipment according to PAR levels, checking for proper equipment, and verifying instrumentation needs in case carts. The role also involves restocking warmers, ordering supplies, and performing daily diagnostic testing and recording for sterilization equipment. The technician is responsible for restocking and cleaning anesthesia equipment, transporting supplies, and reporting equipment malfunctions. They contribute to unit efficiency by cleaning operating rooms and instruments between procedures and assisting with flash sterilization under supervision. Patient care support includes assisting with lifting, turning, and transporting patients, and providing aid in pre/post-op areas and the PACU. The position requires excellent verbal communication, a commitment to patient satisfaction, and maintaining effective communication with various medical and management personnel to ensure smooth workflow. The technician must work in a constant state of alertness and in a safe manner.

Requirements

• High School diploma/GED or 10 years of work experience
• No experience required
• Basic Life Support Healthcare Provider (BLS HCP) required within 90 day of employment.
• Other resuscitation certifications may be required dependent on department.

Responsibilities

• Prepares for surgery daily by stocking operating rooms according to PAR (Periodic Automatic Replenishment) levels, checking each operating room for proper equipment for cases scheduled, and checking case carts for instrumentation needs.
• Restocks warmers throughout the day with fluids, blankets, etc.
• Orders supplies from central supply/dispatch.
• Performs daily diagnostic testing and recording of sterilization equipment according to hospital policy and manufacturer's recommendations.
• Restocks and cleans all anesthesia equipment used, transporting equipment and supplies to other service areas of hospital as needed.
• Assists with the maintenance of surgery equipment by reporting malfunctions to the proper personnel.
• Assists in maintaining unit efficiency by cleaning operating rooms between procedures, washing instruments between procedures, and flash sterilizing instruments under the direction of a certified surgical tech or registered nurse.
• Assists with lifting and turning patients, transporting patients, and assisting in pre/post op areas and PACU (Post-Anesthesia Care Unit) as needed.
• Exhibits excellent verbal communication skills and commitment to patient satisfaction 100% of the time.
• Utilizes service recovery skills by reporting any concerns to the appropriate personnel.
• Maintains communication with operating room director, management, anesthesiologist, CRNAs, and appropriate service representatives to ensure efficient work flow.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees