Support Technician II

Autonomous Solutions

4d

About The Position

Duties include installing and repairing equipment and training customer employees on how to maintain equipment. Performs trial run of machinery to ensure performance rates and quality meet established specifications. May require an associate degree in area of specialty or in a related area. Reports to a supervisor or manager. Requires 1-3 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function.

Requirements

• Must be at least 18 yrs. old.
• Must have a valid driver's license and eligible for a passport.
• Must have basic or higher computer skills with Microsoft programs such as Word, Excel, PowerPoint etc.
• 1-3 years of experience
• Organization and record keeping skills.
• Experience in teamwork and individual accountability.
• Can listen and follow instructions.
• Good written, phone and verbal communication skills

Nice To Haves

• Some college classes, or other related quality assurance work experience.
• Prefer some troubleshooting problem diagnosis skills and being detail oriented.
• Prefer familiarity with general testing protocols.
• Good analytical and conceptual thinking skills.

Responsibilities

• Understanding of the requirements for the product being tested, including how the user will use the product.
• Record any issues with equipment
• Report high priority bugs and/or problems to supervisor.
• Serve as a customer contact for problem resolution.
• Can lift and carry test equipment on a regular basis.
• Able to climb stairs ladders, and maneuver around vehicles.
• Tech repair, diagnose and troubleshoot.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree