Support Tech II, DC
SanMar•Jacksonville, FL
189d
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About The Position
The Support Tech II, DC provides Tier I and Tier II technical support for the Distribution Center. This role involves answering incoming calls/emails for IT-related support, managing and prioritizing job requests, documenting issues and resolutions, performing desk-side support, assisting with AV setups, and providing installation and support for computer hardware and software. The position also includes training staff, partnering with HR for IT resource management, and completing various project-related duties.
