Support Team Supervisor (Perry, GA Office)

Fire Protection Services, LLCPerry, GA
2dOnsite

About The Position

Are you the person who keeps teams aligned, work moving, and operations on track? Do you thrive on coordination, follow-through, and jumping in where needed to keep momentum strong? If you’re execution-driven, collaborative, and trusted to take ownership—this role is for you. Fire Protection Services, LLC is seeking a Support Team Supervisor to support the Director of Support Operations and the Support Team across our fire and life safety business. This role reflects a high level of responsibility and trust, supporting strong execution, consistency, and collaboration across daily operations. Job Summary Support department leadership by helping drive day-to-day operations, coordination, and team support. This role reinforces efficiency, accountability, and high-quality execution across Support Team activities while operating with a high level of ownership and trust.

Requirements

  • Relevant experience or an equivalent combination of education and professional experience
  • Strong operational, organizational, and communication skills
  • Ability to prioritize and adapt in a fast-paced environment
  • Comfort with business systems and learning new technology

Nice To Haves

  • Fire and life safety experience is a plus

Responsibilities

  • Support operational planning, scheduling, and workflow initiatives
  • Work alongside Team Members to maintain daily momentum and execution
  • Assist with coaching and mentoring in support of departmental goals
  • Monitor KPIs, schedules, and workflow to ensure timely, accurate completion
  • Support pricing, quoting, and customer service follow-ups
  • Model strong communication, collaboration, and professionalism
  • Lead the ownership, development, review, and coordination of SOPs across Fire Protection Services in partnership with Management and Human Resources
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