Support Team Member

Thunderdome Restaurant Group • Cincinnati, OH

3h • Onsite

About The Position

Thunderdome Restaurant Group is a Cincinnati-based restaurant group with a mission of creating value for our teams, our communities and our guests. Our teams are authentic, energetic, creative and passionate about excellence. We have nine unique concepts and over 50 locations with both full service and fast casual concepts in our portfolio. We are focused on building first-class restaurant brands and finding the right people to help us grow and expand nationwide. Pepp & Dolores, inspired by the Sunday supper experience and hospitality featuring fresh pastas and curated wines, is looking for experienced hosts and server assistants. Support team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. Support team members function in different roles including, bar backs, hosts, food runners and server assistants. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Responsibilities

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Greets our guests, answers phones and makes reservations
• Assists with carry out operations
• Supports service team with clearing, cleaning and resetting of tables
• Supports bar team with bar prep, stocking the bar and cleaning glassware
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment

Benefits

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees