SUPPORT SVCS CLK III

Orange County Public SchoolsOrlando, FL
90d

About The Position

Under direct supervision, the purpose of this position is to perform duties associated with the day to day operations of the office. Work locations are school based and district based. Employees in this classification function in clerical capacity working with more complex databases, spreadsheets, FTE and student scheduling, and other office functions. Performs related work as directed.

Requirements

  • High school diploma or GED; supplemented by up to two (2) years minimum previous experience and/or training involving clerical or secretarial work, or any equivalent combination of related education, training and experience which provides the required knowledge, skills and abilities to perform the essential job functions.

Responsibilities

  • Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
  • Creates and maintains databases and spreadsheets to generate reports and statistics; at the elementary level, may include FTE processing and student scheduling.
  • Requests work orders for office equipment.
  • Assigns and schedules incoming work order requests.
  • Maintains inventory of supplies through inventory counts and ordering of supplies.
  • Screens, prioritizes and routes telephone calls providing customer support and answering routine questions or concerns regarding the school or work location operations.
  • Reconciles bills and statements, reviewing and searching bills for inconsistencies.
  • Assists in training new staff members.
  • Prepares work location payroll, verifying overtime and information on timesheets and certificates of absences.
  • Prepares purchase order requests.
  • Manages fixed assets accounts for the school or work location.
  • Calculates and compiles statistical information for month-end or year-end reports.
  • Maintains various student and staff personnel records.
  • Performs various routine office duties such as filing and faxing documents, as needed.
  • Operates a computer to enter, retrieve, review, or modify data; utilizes word processing, database, and software programs.
  • Operates a variety of machinery, equipment, and tools associated with department activities, which may include a typewriter, postage machine, or fax.
  • Responsible for keeping up to date on current technology, as job appropriate, being used by OCPS.
  • Responsible for timely and accurate information they maintain as part of their job responsibilities.
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