☆☆ Support Staff @ The Winchester ☆☆

The Winchester • Grand Rapids, MI

3d • $7

About The Position

Join Our Team! The Winchester, Hancock, Donkey Taqueria, and All In Catering make up this dynamic restaurant group. All are conveniently located in the Uptown neighborhood on Wealthy Street. Food brings us together. Hospitality keeps us around. Authenticity and eclectic food and beverage innovation sets us apart. Our unique taste is paired with unparalleled customer service and a welcoming atmosphere. Support Staff will have oversite of floor service and expo operations during their shift. Areas of Focus (including but not limited to): Provide extraordinary customer service during all volume styles of business Handling take-out orders and running food to guest tables Bringing salesmanship opportunities to each guest interaction Managing expo windows with a focus on food quality, ticket time management and accuracy Being a "menu expert" and be able to educate guests on our bar and food menus effectively Excelling with time management and steps of service Assist with maintaining clean and well-stocked areas during service, including pre-bussing Setting up the restaurant for success daily The Winchester, Hancock, Donkey Taqueria, and All In Catering make up this dynamic restaurant group. All are conveniently located in the Uptown neighborhood on Wealthy Street. Food brings us together. Hospitality keeps us around. Authenticity and eclectic food and beverage innovation sets us apart. Our unique taste is paired with unparalleled customer service and a welcoming atmosphere. We can’t wait for you to join our team! The Winchester Hancock Donkey Taqueria All In Hospitality Group is an equal opportunity employer. Candidates are considered for employment with All In Hospitality Group without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other classification protected by applicable law, state or local law.

Requirements

• Strong organizational skills to manage the needs of the restaurant
• Detailed oriented
• Having a positive, welcoming, and upbeat attitude
• Must be, or willing to be, TIPS certified (or equivalent), with a strong understanding of responsible alcohol service and compliance with local regulations
• Communication skills to inspire and motivate consistency and excellence
• Strong belief in a professional and ethical approach to guest services

Responsibilities

• Provide extraordinary customer service during all volume styles of business
• Handling take-out orders and running food to guest tables
• Bringing salesmanship opportunities to each guest interaction
• Managing expo windows with a focus on food quality, ticket time management and accuracy
• Being a "menu expert" and be able to educate guests on our bar and food menus effectively
• Excelling with time management and steps of service
• Assist with maintaining clean and well-stocked areas during service, including pre-bussing
• Setting up the restaurant for success daily

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed