Support Staff

Hamilton County, Indiana • Cumberland, MD

1d • Onsite

About The Position

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent serves as Support Staff for the Probation Department, responsible for providing clerical/administrative support to department personnel.

Requirements

• High school diploma or GED.
• Working knowledge of department policies, procedures, and related terminology, and basic understanding of criminal justice system, and ability to apply such knowledge to a variety of interrelated tasks.
• Ability to type with speed and accuracy, and properly operate a variety of standard office equipment, including computer, printer, telephone, copier, fax machine, and calculator.
• Working knowledge of standard English grammar, spelling and punctuation, and ability to effectively communicate orally and in writing with co-workers, other County departments, probationers, other law enforcement agencies, attorneys, counselors, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities.
• Ability to understand and follow oral and written instructions, and appropriately respond to constructive criticism.
• Ability to work alone and with others in a team environment with minimum supervision, and maintain appropriate, respectful interrelationships with co-workers.
• Ability to work on several tasks at the same time, often under time pressure, and complete assignments effectively amidst frequent distractions and interruptions.
• Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons.
• Ability to comply with all employer/department personnel policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.
• Ability to provide public access to or maintain confidentiality of department information/records according to state requirements.
• Ability to occasionally work extended and/or evening hours as assigned.

Responsibilities

• Answers telephone and greets office visitors, including determining purpose of call/visit, providing information, taking messages, scheduling appointments, or directing/transferring to appropriate individual or department.
• Performs various clerical functions as assigned or as needed, including receiving/sorting/distributing mail, typing/copying/filing/mailing/faxing/distributing various documents, maintaining court and/or CARE calendars, entering and researching information on computer, compiling/printing reports.
• Enters and retrieves information on IDACS computer, if certified.
• Processes expungements as assigned, including pulling files, logging, obtaining criminal history and vehicle records, compiling data, typing orders, and forwarding to appropriate personnel for disposition.
• May periodically prepare conference room for meetings and take attendance as needed.
• Performs related duties as assigned.

Benefits

• Medical, Dental, Vision, Life (employee, spouse, children), Long and short-term Disability
• Hamilton County Employee Health Center & Pharmacy (Noblesville/Westfield): High quality primary medical care facility and wellness services
• Advocacy Program – One-on-one appointment with a Physician to evaluate chronic illness/injuries
• Nutrition Education and Wellness Center (diabetes, high cholesterol, weight loss and management, cancer and kids health)
• Pharmacy – Low-cost co-payments, encourage use of generic meds, Medication Management Program providing review of medication interactions/effectiveness
• Leave Benefits: Sick leave, bereavement, holidays (10-13 per year), compensatory time, paid time off (1 week at 6 months, 2 weeks at 1 year then an additional day each year until max of 22 days on year 15). Upon completion of 30 years of service time, employees earn 1 additional day per year up to 40 years of service time.
• Retirement Benefit Options: Indiana Public Employee Retirement Fund Pension (annuity & pension), AUL Deferred Compensation Plan, McCready Retirement (Merit staff)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED