Support Staff

Big Bad Breakfast • Middletown, KY

156d • Onsite

About The Position

The Support Staff role at Big Bad Breakfast is essential to keeping our front-of-house running smoothly and our guests happy. This position supports servers and hosts by running food, bussing tables, assisting with guest flow, and creating a welcoming dining experience. Support Staff are team players who thrive in a fast-paced environment and take pride in delivering great hospitality.

Requirements

• Positive attitude and strong work ethic
• Excellent communication and teamwork skills
• Ability to stay calm, focused, and efficient in a fast-paced, high-volume environment
• Strong attention to detail and sense of urgency
• Ability to stand and move for extended periods of time
• Comfortable multitasking and adapting to changing priorities
• Basic understanding of food safety and sanitation practices (or willingness to learn)
• Availability to work mornings, weekends, and holidays as needed
• Previous restaurant or hospitality experience preferred, but not required

Nice To Haves

• A genuine passion for hospitality and guest experience
• Reliability, punctuality, and professionalism
• Willingness to jump in wherever help is needed
• A team-first mindset that contributes to a positive workplace culture

Responsibilities

• Run food quickly and accurately from the kitchen to guests
• Bus, clean, and reset tables efficiently to maintain a smooth guest flow
• Assist with hosting duties, including warmly greeting guests and managing waitlists as needed
• Support servers and front-of-house team during peak service times
• Maintain cleanliness and organization of dining areas, service stations, and entryways
• Operate POS systems and payment terminals when required
• Handle food, beverages, and equipment safely and properly, following all health and safety guidelines
• Communicate clearly and effectively with guests, kitchen staff, and teammates
• Work comfortably in tight spaces, loud environments, and high-pressure situations
• Lift, carry, and move items up to 50 lbs
• Perform side work and opening/closing duties as assigned
• Assist with additional tasks as needed to ensure the restaurant operates smoothly and efficiently

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed