Support Staff

KEY POINT HEALTH SERVICES INC•Baltimore, MD

4d•$17 - $17

About The Position

• Support Staff is responsible for the comprehensive services offered through on-site and off-site programs. This includes case management, psycho education, crisis intervention, advocacy, and community liaison. • Timely and accurate completion of all documentation such as shift logs, incident reports, and service notes. • Medication monitoring and education to support self-dosing of medication. • Teaching community skills including ADLs as needed in both individual and group settings. • A Rehab Counselor will assist in the transportation of clients between residences, office, and community locations as needed. • Assist the Rehabilitation Counselors and other staff as needed. • Maintaining their level of skill by completing the required 20 hours per year of training. In addition, each employee is expected to abide by all safety rules and regulations of the department and facility. • Support Staff is responsible for carrying out the mission, philosophy of care and policies of Key Point. They also perform other duties as needed to achieve program goals and objectives. • May be responsible for scheduling client appointments as needed and coordinating with treatment team members. • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. • Duties, responsibilities and activities may change at any time with or without notice.

Requirements

High school diploma - no experience required

Nice To Haves

Support Staff should have either experience or education related to the population with whom they shall work.
The employee should have knowledge of the DSM and relevant symptoms of the most common diagnosis within the RRP programs.
Support Staff will be able to demonstrate proficiency in advocacy skills and case management skills.
The employee demonstrates the ability to express themselves well through writing, interpersonal and oral communication skills.
They will demonstrate an understanding and sensitivity to serving culturally diverse and/or special needs population while maintaining patient confidentially.

Responsibilities

comprehensive services offered through on-site and off-site programs including case management, psycho education, crisis intervention, advocacy, and community liaison
Timely and accurate completion of all documentation such as shift logs, incident reports, and service notes
Medication monitoring and education to support self-dosing of medication
Teaching community skills including ADLs as needed in both individual and group settings
Assist in the transportation of clients between residences, office, and community locations as needed
Assist the Rehabilitation Counselors and other staff as needed
Maintaining their level of skill by completing the required 20 hours per year of training
Carrying out the mission, philosophy of care and policies of Key Point
Perform other duties as needed to achieve program goals and objectives
May be responsible for scheduling client appointments as needed and coordinating with treatment team members