Support Staff Technician 7072

Meridian Health Services•Muncie, IN

About The Position

At Meridian Health Services , our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health , were reshaping livesand you can be part of that impact. Were seeking a dynamic and compassionate Support Staff Technician to join our team at our (location) office. In this front-desk role, youll be the welcoming face of Meridiansupporting daily operations, assisting patients, and keeping our clinic running smoothly. If youre passionate about helping others and driven by a mission that matters, youll thrive here.

Requirements

High school diploma or equivalent
2+ years of office or administrative experience (medical setting preferred)
Strong computer and data-entry skills
Excellent communication, organization, and multitasking abilities
Professionalism, discretion, and a patient-centered mindset
All employees must pass a drug screen, TB test, background check, and fingerprinting.
Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Responsibilities

Provide friendly, professional communication with patients, staff, and the public
Answer calls, schedule and reschedule appointments, and route messages
Collect co-pays and process payments
Manage medical records, releases of information, and new patient charts
Handle incoming and outgoing mail (USPS, UPS, FedEx)
Check in patients in NextGen (Main Office only)
Answer executive phone as needed