Support Staff (Office Specialist 2) | Bilingual English/Spanish required!

State of Oregon

86d • $3,429 - $4,622

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Looking for a rewarding administrative role where you can showcase your multitasking skills? Become an Office Specialist 2 in our support staff unit at the Child Welfare agency! Your commitment to ensuring accuracy and efficiency in all administrative tasks will directly contribute to the success of our program and the well-being of those we serve. If this sounds like something you would be interested in, make sure to click the apply button and we can’t wait to hear from you! Let’s work together and make a difference in the lives of those we serve! Our Office Specialists are a key player in providing clerical support to caseworkers and supervisors at the Child Welfare agency. Join our dedicated Child Welfare (CWP) team in Beaverton as a Support Staff member (Office Specialist 2) (Bilingual English/Spanish required). Bilingual English/Spanish required: This position is bilingual and requires duties to be carried out in both English and Spanish. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test. Together, we can create lasting change!

Requirements

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field.
• An equivalent combination of education and experience.
• Bilingual in English and Spanish (the job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position).

Nice To Haves

• Experience handling front desk responsibilities, ensuring efficient and professional interactions with guests and clients.
• Demonstrated ability to maintain a high level of organization, consistency and attention to detail.
• Experience clearly communicating program rules, regulations, and procedures to ensure understanding and compliance.
• Experience effectively managing time to prioritize tasks, meeting deadlines, and optimize productivity.
• Experience using computers to process, enter, and verify detailed data with accuracy and efficiency.
• Experience working with diverse populations, demonstrating cultural awareness, empathy, and adaptability in various interactions.

Responsibilities

• Maintain the lobby, answer phones, answer inquiries and explain rules and policies.
• Distribute and issue parking permits (employees), issue cash vouchers, bus passes, fishing, parent mileage and logs transactions (TRACS, OR-Kids).
• Assist protective service staff with data entry into OR-Kids.
• Request records which may include, but is not limited to, police reports, out of state histories, court records, physical or mental health records.
• Coordinate the scheduling and rescheduling of all visits for the branch office.
• Research parent information, calls, mails letters and documents.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees