Support Staff Float (54041)
About The Position
Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community. We’re hiring full-time Support Staff to work at our various Health Solutions Offices. What You’ll Be Doing As a member of the Support Staff, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities. Specifically, the Support Staff member Provides exemplary customer service; Works hours that cover agency hours (hours may vary by location and programmatic needs); Covers front desk reception; Operates phones/phone system; Scans and uploads records to the electronic health record; Verifies client payer eligibility; Schedules client appointments as requested; Processes Release of Information requests; Balances cash drawer/box; Maintains client electronic health records as needed; Completes client phone enrollments; Completes other departments’ job requests as needed; Covers at various locations as assigned; Records data electronically and communicates with clients; Performs other duties as assigned by supervisor. Physical Requirements: Requires standing, sitting and walking for prolonged periods of time Requires occasional driving Occasionally lifts and carries items up to 20 pounds Requires working under stress in emergency situations Occasional exposure to communicable diseases and bodily fluids Requires frequent use of a computer, phone and other equipment
Requirements
- High school diploma or GED equivalent
- One year of receptionist experience, including basic computer and keyboarding skills
- Excellent interpersonal relationship skills
- Demonstrated understanding of appropriate boundaries
- Demonstrated flexibility
- Colorado driver’s license and access to reliable transportation during work hours
- Must be able to travel to Trinidad & Walsenburg
Nice To Haves
- Medical support experience
- Spanish language skills
Responsibilities
- Provides exemplary customer service
- Works hours that cover agency hours (hours may vary by location and programmatic needs)
- Covers front desk reception
- Operates phones/phone system
- Scans and uploads records to the electronic health record
- Verifies client payer eligibility
- Schedules client appointments as requested
- Processes Release of Information requests
- Balances cash drawer/box
- Maintains client electronic health records as needed
- Completes client phone enrollments
- Completes other departments’ job requests as needed
- Covers at various locations as assigned
- Records data electronically and communicates with clients
- Performs other duties as assigned by supervisor
Benefits
- Competitive pay. $17.22 an hour (Depends on education and related experience)
- Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement, and FSA
- Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available. EAP, Teladoc, LifeLock, Direct Path, Life and AD&D
- Retirement 403(b) with employer match up to 6%
- Additional Insurance: FSA, Voluntary Life, Allstate Voluntary benefits
- School age childcare
- Employee recognition and celebrations
- Warm and friendly work environment in which staff respect and learn from one another
- Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
