Support Staff/Clerical

About the position

The Support Staff/Clerical position at the Hendricks County Probation Office is designed to manage daily clerical duties, including paperwork, answering phones, supporting the Probation Staff, and greeting/directing offenders placed on probation, as well as others entering the building. The role requires proficiency in various case management systems and compliance with judicial requirements.

Responsibilities

• Conduct criminal record checks through I.D.A.C.S.
• Proficiency of Odyssey and SRS Case Management Systems.
• Compliance with INcite requirements.
• Set up Probation Department electronic files through Odyssey/SRS and assign to Probation Officers.
• Maintain and order office supplies.
• Answer telephone calls and greet those entering the building.
• Conduct daily Courthouse rounds and errands.
• Assist with maintenance and preparation of office equipment.
• Adhere to Personnel Policies adopted by the Hendricks County Courts for the Hendricks County Probation Department.
• Assist and cooperate with Hendricks County Home Detention, Hendricks County Work Release, Hendricks County Courts, and all other County agencies when requested.
• Comply with the Judicial Code of Conduct adopted by the Indiana Supreme Court.

Requirements

• High School Diploma.
• I.D.A.C.S certification from the Indiana State Police.
• INcite compliance.
• Proficiency with Microsoft Word.
• Proficiency with Odyssey and SRS.
• Proficiency with office equipment including computers, fax, printers, and copiers.
• Ability to effectively and professionally deal with other people.
• Ability to handle varied and changing priorities without direct supervision.
• Ability to maintain confidentiality.