Support Specialist
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About The Position
Kasco Marine, Inc is seeking a full-time Support Specialist at our home office in Prescott, WI. Kasco Marine is a leading supplier and innovator of aerators, diffused aeration, floating decorative fountains, de-icing products, circulators, and tank mixers. Kasco has a well-established reputation for quality products offered to the residential, aquaculture, commercial, industrial, municipal, and resort industries. Kasco has been in business for over 50 years and is a small but quickly growing company located in Prescott, WI. We are dedicated to delivering exceptional service and support to our customers and creating an atmosphere of continuous improvement where everyone’s voice is heard; this person will be a key contributor. Position Overview: The Support Specialist is an integral member of our Shared Services team. Customer support is the driving force behind Kasco’s success in the industry. We hire, train, and retain the best customer support specialists in the business, setting us apart from our competitors. Our team is knowledgeable, helpful, and kind. Most importantly, customer support specialists are empowered to do whatever it takes to make our customers happy. Kasco is seeking the right person to join this highly effective team. The ideal candidate will bring some knowledge of mechanical or electrical equipment and/or aquatic ecosystems. Kasco will provide extensive and ongoing training in our products and our business. Key to success in this role will be curiosity and eagerness to learn, along with excellent troubleshooting and communication skills.
