Support Specialist - Quality & Compliance

HOPEWEST • Grand Junction, CO

12h • Onsite

About The Position

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team! The Support Specialist for quality & compliance provides administrative, analytical, and operational support to ensure organizational compliance with regulatory requirements, internal policies, and quality standards. This role assists in monitoring quality performance, maintaining compliance documentation, supporting audits, and driving continuous improvement initiatives across departments. PACE or Program of All-inclusive Care for the Elderly is a federal and state funded program that provides comprehensive, coordinated, and proactive whole-person care to help maintain and improve seniors' health so they can live safely in their homes. There are 180 PACE programs, serving more than 80,700 participants in 33 states. The number of people aged 55+ is increasing in Grand Junction, CO and the demand for eldercare professionals is on the rise. Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief – one family at a time. HopeWest honors our service members and encourages veterans to apply.

Requirements

• High school diploma or equivalent required.
• Strong attention to detail and organizational skills.
• Ability to analyze and interpret data.
• Proficient in Microsoft Office.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Knowledge of healthcare regulations (CMS, HIPAA, etc.).
• Problem-solving and critical thinking skills.

Nice To Haves

• Associates degree in healthcare administration, business or related field preferred.
• 1-3 years experience in healthcare quality, compliance, regulatory, or administrative role preferred.
• Experience with audits, accreditation, or regulatory environments is a plus.

Responsibilities

• Provides administrative, analytical, and operational support to ensure organizational compliance with regulatory requirements, internal policies, and quality standards.
• Assists in monitoring quality performance.
• Maintains compliance documentation.
• Supports audits.
• Drives continuous improvement initiatives across departments.

Benefits

• Competitive pay structure starting at $20.79-$23.00 per hour, depending on experience.
• UMR Health, Delta Dental, and VSP Vision insurance effective the month following start date.
• Immediately start accruing PTO and medical leave.
• Colorado Family and Medical Leave Insurance (FAMLI) program.
• 15% discount at Spoons Bistro & Bakery, and Heirlooms locations.
• Up to 3% match on 403B retirement.
• Employer paid life insurance and Employee Assistance Program.
• Tuition reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED