Support Specialist I

Yulista • Huntsville, AL

4d

About The Position

The Support Specialist ensures the efficient day-to-day operation of the office, and support the work of management and other staff.

Requirements

• Intermediate computer skills; specifically using Microsoft Office Suite and Deltek Cost Point.; ability to learn additional computer skills or software programs.
• Ability to enter data accurately into databases.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Excellent interpersonal skills to work effectively with all levels of management and staff.
• Ability to use general office equipment such as fax, phone, copier, etc.
• Ability to follow a process.
• Strong professional customer service skills, including active listening, prompt service and follow-up.
• Ability to learn and understand corporate policies and procedures.
• Ability to perform basic mathematical computations, detect unobvious facts and issues, and exercise resourcefulness in resolving problems.
• Must be able to multi-task, work independently and perform duties with minimal supervision.
• High School Diploma or equivalent and 1-2 years of related experience
• Moderate computer skills in Microsoft Office
• Excellent communication skills
• Strong ability to work on multiple tasks simultaneously with multiple persons and multiple deadlines
• Ability to work under pressure and adhere to deadlines
• Strong proofreading and editing skills with attention to detail
• Excellent time management skills
• Ability to obtain and maintain a Government Security Clearance

Responsibilities

• Performs administrative and office support activities for multiple supervisors.
• Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
• Assist with all administrative processes and tasks in accordance with departmental policies and procedures.
• Create and/or type general correspondence, memorandums, presentations, charts, graphs, and tables.
• Proofread copy for spelling, grammar, formatting and layout, and make corrections as appropriate.
• Assist in the preparation of regularly scheduled reports and other documents upon request.
• Process requests for departmental and office supplies.
• Organize and maintain electronic and hard copy reports in accordance with department processes and company policies.
• Organize the work area to maintain a neat and professional environment.
• Schedule and organize activities such as meetings, training, and department activities.
• Sort and distribute mail.
• Maintain organization's Property Control System by identifying assets, establishing and maintaining records while working with support personnel.
• May be required to perform other related duties to meet the ongoing needs of the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees