Support Specialist I- Commercial Lines

Western National Group & Umialik Insurance • Anchorage, AK

5d • $19 - $26

About The Position

Umialik Insurance Company, a member of the Western National Insurance Group, is seeking a Support Specialist to join our Commercial Lines Team!

The individual in this role will provide quality administrative support to underwriters and agencies by rating and entering transactions into established systems for commercial lines. This position offers a solid training program, ongoing support from team members, and an ongoing career path in the company.

Requirements

• Ability to proofread written and electronic documents to identify and correct errors.
• Intermediate Word and Excel skills.
• Excellent communication and customer service skills.
• Ability to make independent business decisions when required.
• Ability to manage a heavy workflow of incoming transactions.
• High school diploma or equivalent.

Nice To Haves

• Previous insurance experience is preferred, but not required.
• Basic PointIn system and / or similar policy administrative system knowledge is preferred.
• Interest in continuing to grow and learn in the insurance industry is preferred.
• Coursework towards AINS certification is preferred.

Responsibilities

• Works within standard operating procedures and established practices to provide timely customer service to underwriters and agencies.
• Rates and enters transactions for commercial lines business with a primary focus on operations.
• Acts as the starting point for the department’s transactions and quickly determines to which area the transaction should be directed.
• Keeps accurate and current records in designated systems that are accessible to others.
• Updates routine reports and assesses the information for clarity.

Benefits

• Medical insurance Plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flex Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Wellbeing Program, including onsite fitness studio
• Time Off – including vacation, volunteer, and holiday pay
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk & Insurance Education)
• Paid parental leave
• Bonus opportunities
• Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid work arrangements designed to balance individual, job, department, and company needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees