Support Services Team Member

OVP Health•Massillon, OH

2d•Onsite

About The Position

The support services team member role is responsible for the housekeeping and food services of our inpatient facility. They are responsible for cleanliness of the unit, ensuring all residents have what they need to perform activities of daily living, assisting with room turnover and laundry services. In addition, they facilitate serving the client meals and ensuring all snacks and patient foods are delivered timely and efficiently.

Requirements

High School Diploma or GED required
First Aid/BLS and de-escalation required
Excellent communication skills.
Attention to detail.
Ability to thrive during stressful situations.
Superior organizational skills.
Ability to diagnose and prioritize changing situations
Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description.
Self-Motivated
Ability to work within a team concept.
Ability to lift a minimum of 25 pounds.
Ability to perform job responsibilities in a facility without elevator or mechanical transportation.
Operates a computer and keyboard.

Responsibilities

Follow all processes and procedures specific to the departments.
Completes all paperwork accurately, thoroughly, and timely.
Maintains a high level of cleanliness and sanitation.
Cleans work areas, equipment, utensils, storage areas, and dishes.
Demonstrates knowledge of sanitation and safety practices, proper cleaning methods, and uses of the correct chemicals.
Follows tool and chemical control procedures and completes accurate perpetual chemical inventory records.
Perform small maintenance tasks when needed.
Ensure rooms are cleaned and turned over in a timely manner.
Serve food according to established procedures.
Follows serving schedules for all meals and snacks daily.
Ensures, maintains, and documents appropriate temperature of hot and cold foods prepared and held for service.
Stores food according to proper temperature guidelines in appropriate areas.
Prepares serving line by setting up food and supplies in the correct area and ensures temperatures remain in the appropriate range throughout service.
Provides customer service by serving food pleasantly, courteously, and attractively.
Follows safe food handling procedures to help ensure the health and safety of patients.
Follows menus, portion sizes, and special diet menus.
Maintains cleanliness, sanitation, and organization of the dining area.
Demonstrates cost awareness in the use of property and supplies.
Operates and maintains equipment according to manufacturers’ guidelines.
Ensures quality of items received from vendors and matches deliveries to invoices to ensure correct quantities and items.
Ensures proper inventory management and orderly storage.
Follows first-in-first-out inventory management procedure and monitors weekly, or more often, for expired products in all storage areas.
Cleans equipment after use and prepares equipment for subsequent use.
Ensure spaces are prepared for the next day by taking out trash, tidying furniture and dusting surfaces
Sweep and mop floors and vacuum carpets
Wash and sanitize toilets, sinks and showers.
Wipe mirrors and windows
Utilize insecticides to prevent infestation by dangerous pests
Assist with the room searches as assigned.
Monitors Medication administration when needed to prevent diversion.
Maintains Cleanliness of workspace.
Monitor smoking areas for cleanliness and remove cigarette butts as needed
Disperse necessities such as laundry detergent and toilet paper.
Inspect paper towel, soap, and hand sanitizer dispensers, and refill when necessary.
Knowledge of rules and guidelines of the recovery center de-escalation techniques.
May require cross training in other ancillary areas.
Other duties may be assigned.