This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
As the Support Services Representative, you play a vital role in our mission to improve lives. Organize, distribute, and process daily incoming mail. At Vituity everybody plays a part, and we know the impact you can have. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call 'culture of brilliance.' Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Responsibilities
- Sort and prepare incoming paper-based mail.
- Scan incoming paper checks into application(s) for bank processing.
- Review, assemble, and prepare documents to ensure successful and accurate scanning.
- Review and verify prepped documents for accuracy prior to scanning.
- Monitor electronic mail queue in document repository application, review correspondence and route documents to applicable folder.
- Monitor printer(s) for outgoing claims; sort, attach back up document(s) and prepare for mailing.
- Retrieve billing documents through internal systems or external websites and distribute appropriately.
- May be asked to cross train in a new responsibility or provide assistance in one or more areas.
Requirements
- High school diploma or GED is required.
- One year of work experience is required.
- Experience with Microsoft Word and Excel is preferred.
- Ability to work in a fast-paced environment.
- Flexible and adaptable to an ever-changing environment.
- Able to speak clearly and concisely.
- Ability to use a 10-key calculator.
- Experience with Microsoft Outlook.
- Ability to read, comprehend, and act on simple instructions, short correspondence, and memos.
- Able to work overtime during peak periods.
Benefits
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP, travel assistance, and identify theft included
- Wellness program
- Commuter Benefits Program
- Vituity community initiatives including LGBTQ+ History, DÃa de los Muertos Celebration, Money Management/Money Relationship, and more
